PENGARUH PELATIHAN DIGITAL , PEMBELAJARAN ONLINE ,DAN WORK -LIFE BALANCE TERHADAP KEPUASAN KERJA KARYAWAN DENGAN KOMPENSASI KERJA SEBANGAI VARIABEL INTERVENING PADA SEKTOR JASA PT J&T EXPRESS DI SITUBONDO

Sri, Devi Apriliyana PENGARUH PELATIHAN DIGITAL , PEMBELAJARAN ONLINE ,DAN WORK -LIFE BALANCE TERHADAP KEPUASAN KERJA KARYAWAN DENGAN KOMPENSASI KERJA SEBANGAI VARIABEL INTERVENING PADA SEKTOR JASA PT J&T EXPRESS DI SITUBONDO. JME, 05 (06). ISSN 2964-898X

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Abstract

The service sector is currently experiencing rapid changes due to digital transformation, requiring companies to improve employee competencies while maintaining job satisfaction. This study aims to analyze the influence of Digital Training, Online Learning, and Work-Life Balance on Employee Job Satisfaction, with Work Compensation as an intervening variable at PT J&T Express Situbondo. The research employed a quantitative approach using a survey method. The population consisted of employees of PT J&T Express Situbondo, with 48 respondents selected using a saturated sampling technique. Data were collected through structured questionnaires and analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) approach. The findings indicate that Digital Training, Online Learning, and Work-Life Balance have a positive and significant effect on Work Compensation. Furthermore, Digital Training, Online Learning, Work-Life Balance, and Work Compensation each have a positive and significant influence on Employee Job Satisfaction. The mediation analysis also reveals that Work Compensation significantly mediates the relationship between Digital Training, Online Learning, and Work-Life Balance with Employee Job Satisfaction. These results imply that organizations should continuously enhance digital competency development, optimize online learning systems, provide work-life balance support, and implement fair compensation policies to improve employee job satisfaction and organizational performance. The study contributes to the development of human resource management literature and provides practical recommendations for PT J&T Express Situbondo in designing effective human resource policies to improve employee welfare, organizational performance, and long-term competitiveness.This study contributes to the development of human resource management literature, particularly in the service sector facing digital transformation.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Fakultas Ekonomi > S1 Manajemen
Depositing User: SRI DEVI APRILIYANA
Date Deposited: 09 Oct 2026 05:32
Last Modified: 09 Oct 2026 05:32
URI: http://repository.unars.ac.id/id/eprint/5027

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